Yes, we are committed for selling 100% genuine and original products.

You can email us on if you think a product listed on our website does not fulfill these standards. We believe in customer service.

Shopping Online on IT Mart is easy.

Once you have found the product you want to buy, just follow these simple steps below:

  • Click on ’Add to cart’, to add this product to your cart.
  • Click on ’Go to next step’ in the top right corner where you will find your cart with product added in it.
  • You will then need to fill in your billing details and preferred shipping address.
  • Choose your preferred payment option before clicking the ’Confirm order’ button

Step 1:

  • Call us to create your return request, select the product you wish to return on the return form that arrived with your order.

Step 2: Pack your product

  • Pack your product according to the return conditions

Step 3: Return your product

  • If you requested a pickup, we will contact you to arrange a pickup time
  • If you selected a drop-off: Please drop your package at any TCS station and attach the address label included with your package on the box (no shipping charges will apply)

We will send you regular updates about the status of your order via emails.

You can visit our warranty policy. to get information about product warranty.

  • Usually, after placing the order it takes 2-5 business days to get it delivered.